SECTION A
Web Site Privacy Policy
The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. is pleased to demonstrate its commitment to your privacy, by disclosing our information practices, ensuring visitors that the information collected and distributed within this Web site will be used for only the stated reasons. The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. respect the privacy of the visitors to our Web site. Your personal information is collected for the purpose of responding to your inquiries.
This privacy policy applies to visitor information and the use of www.palmbeachmegatan.com only. The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. are not responsible for the privacy practices or the content of the Web sites to which it links.
1. Information Collected
The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. are the sole owners of the information collected on this Web site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. collect information from our users at three points on our Web site.
a) Become a Palm Beach Mega Tan Tanning Times Subscriber
The Palm Beach Mega Tan subscriber list resides in a secure listserv. Therefore, email addresses are never copied into an email address line for other recipients to see. Only The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. and Taalwood Media Services (our Web development firm) have access to view the email addresses of our subscribers.
Information Requested:
1. First Name (Required)
2. Last Name (Required)
3. Email Address (Required)
Provides us with a means to send Palm Beach Mega Tan's Tanning Times monthly newsletter.
b) Inquiry Form
When asking a question of Palm Beach Mega Tan, contact information is collected.
Information Requested:
1. Name (Required) - To personalize communication.
2. Email Address (Required) - The main source of contact used to respond to your inquiry.
3. Address (Discretionary)
4. Telephone Number (Required) - A secondary point of contact in the event that your email is not working.
c) First Step Questionnaire
The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. post a downloadable inquiry questionnaire on the Web site for the convenience of prospective franchisees. When completed, this questionnaire contains sensitive personal information and therefore, may not be transmitted via the Internet. These forms are accepted only by mail or fax.
Upon receipt, the completed forms are used for the purpose of determining a prospective franchisee's interest and eligibility. The forms are housed at the corporate office of The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. in a secure area and available only to senior corporate staff; those directly involved in franchisee selection.
When making a general inquiry, The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. collect certain information in order to ensure the appropriate follow-up. Communication is offered through various forms of contact, i.e. email, regular mail or telephone.
2. Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Web site. The use of cookies is limited to The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. and enables us to maintain franchisee information, such as your history and login information.
3. Web Activity (Log) Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. On occasion, The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. log file data (such as the number of subscribers we serve) may be used for promotional purposes. Information that personally identifies you will be kept strictly confidential.
4. Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
5. Security
This Web site takes every precaution to protect our users' personal information. When users submit sensitive information via our Web site, your information is protected both online and off-line.
We also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
If you have any questions about the security on our Web site, you can send an email to privacy@palmbeachmegatan.com.
6. Newsletter
Established subscribers will receive regular emails on special events and offers. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.
7. Choice/Opt-Out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information.
Users who no longer wish to receive our monthly newsletter may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at unsubscribe@palmbeachmegatan.com.
8. Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Web site so our users are always aware of what information we collect, how we use it, and under circumstances, if any, how we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users may choose to allow use of their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
SECTION B
Salon Privacy Policy
AT PALM BEACH MEGA TAN YOUR PRIVACY IS OUR PRIORITY
Customer Privacy Policy
The Palm Beach Franchise Corporation, its affiliates and franchisees ("Palm Beach Mega Tan" or "we") have always taken the issue of safeguarding your privacy very seriously. We want to assure you of our commitment to keep personal information secure, confidential, and accurate. We also want you to know that we limit the collection, use and disclosure of your personal information as described in this Privacy Policy.
Why We Collect Personal Information
As a customer of any Palm Beach Mega Tan salon we will ask you to provide certain personal information. The types of personal information we may collect about you include your name, home address, your telephone number, your e-mail address, and information relating to your method of payment (for example, your credit card information). We may also ask you several health related questions that will help us determine if it may be unsafe for you to use our equipment. Together with you, our staff will also help determine your skin type. We will maintain a record of your tanning purchases and tanning history. We may, under certain circumstances, ask your age, if we think you may be under 16 years of age. We may also ask you to provide us with evidence, in the form of a driver's licence or other documentation, to prove your information is correct.
We collect, use and disclose personal information about you:
(a) to initiate, maintain and develop our relationship with you in connection with our offering products and services generally, including sharing information within the Palm Beach Mega Tan franchise network to provide products and services through multiple locations,
(b) to process your payment for products and services,
(c) to understand the current and future needs of our customers and to otherwise analyze and manage our business,
(d) to comply with legal and regulatory requirements,
(e) to market products and services, including offering special promotions, however, we will not rent or sell our marketing lists to third parties. We will retain your personal information only for as long as it is appropriate for the purposes for which it is collected or as required by law.
Your Consent
By providing us with your personal information, you agree that we (including our agents and service providers) may collect, use and disclose your personal information for the purposes described in this Privacy Policy or as otherwise permitted or required by law.
You may withhold or withdraw your consent to certain of the identified purposes. For example, you may choose not to receive promotional materials as describe below. If you refuse or withdraw your consent for certain purposes, we may not be able to provide you with our services or products.
Marketing - Your Choice
Our salons may wish to provide you with promotional information from time to time. However, if you do not wish to receive promotional information from the Palm Beach Mega Tan salon(s) that you frequent, please indicate this preference in your Customer Release form or simply advise that salon(s) in person or by telephone that you wish to be removed from its marketing list.
We also send an electronic newsletter monthly to those of our customers who have requested we do so. The newsletter contains information on indoor tanning and may include notification of upcoming specials and pricing. The newsletter is not distributed to anyone without their explicit request and recipients who request to be removed from the mailing list are removed promptly.
Keeping Your Information Secure
Our employees are required to follow procedures with respect to maintaining the confidentiality of the personal information of our customers. In addition we maintain physical and electronic safeguards to protect the information. Where personal information is disclosed to a third party for processing, we make sure, through our contracts with them, that all personal information is kept secure.
Responsibility Within The Palm Beach Mega Tan Franchise Network
Palm Beach Mega Tan salons are independently owned and operated. Each of us is independently responsible for complying with this Privacy Policy and applicable privacy legislation in respect of the personal information we each collect, use or disclose.
Access and Correction by You
Subject to certain limitations and upon your written request, we will inform you of the existence, use and disclosure of your Personal Information and will give you access to that information. You have the right to have corrected any personal information that is inaccurate or incomplete. Access requests should be sent to the Attention of the Privacy Officer at the Palm Beach Mega Tan salon address(es) that you frequent.
Changes and Further Information
We reserve the right to modify this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post a notice in our salons and the revised policy on our website. Before using your personal information for any purposes not already described, we will explain them to you and seek your consent. If you have any questions or concerns regarding our privacy practices, please begin by speaking with one of the customer representatives at the Palm Beach Mega Tan salon that you frequent. If the issue remains unresolved, please write to the attention of the Privacy Officer at the address of that Palm Beach Mega Tan salon. To locate a Palm Beach Mega Tan salon, please visit our website at www.palmbeachmegatan.com
Publication Date: April 2004
Any questions or concerns regarding the privacy policy of The Palm Beach Franchise Corporation and Palm Beach Tanning Studios Inc. should be submitted in writing to:
The Palm Beach Franchise Corporation and
Palm Beach Tanning Studios Inc.
1411 King Street East
Courtice, ON
L1E 2J6